A video consult is a focused, one-on-one conversation where we review your symptoms and history, talk through contributing habits, and outline practical next steps you can start right away. Many "quick questions" aren't truly quick. Context matters. This format lets us listen carefully, ask smart follow-ups, and tailor guidance to you.
Consults are booked in 15-minute blocks at $125 USD per block. You can choose 1 to 4 blocks per session, depending on how much you'd like to cover.
If it affects your comfort, confidence, or bathroom routine, we've likely seen it. Common topics include:
We translate the medical stuff into plain English and prioritize simple, effective changes you can make now.
We start by clarifying your main concern and goals, then review relevant history, daily habits, and triggers. You'll receive a step-by-step plan that may include behavioral tweaks, OTC options, symptom tracking, and guidance on when in-person care or procedures make sense. You'll leave with clear, specific takeaways. No generic advice.
The full booking process lives at book.crsurgeryoc.com/virtual. Here's what to expect:
When you email the signed agreement, please include the number of 15-minute blocks you want and three dates and times you're available.
A little prep makes the conversation more useful.
No exam is required. This is a conversation.
Video consultations are educational and advisory. We do not prescribe medications, order tests, or provide emergency care through this service. Some conditions require an in-person examination or procedure. If that's the case, we'll explain why and help you plan next steps.
If you have severe pain, heavy bleeding, fever, or signs of infection, seek urgent in-person care or call emergency services.
Your information is handled with care and confidentiality. This is a shame-free space where you can ask anything. Clear language, zero judgment.
Life happens. If you need to reschedule, please let us know as soon as possible. Cut-off times and any fees are outlined in the consultation agreement.
| Online video consultation | In-person visit in Rancho Santa Margarita | |
|---|---|---|
| What it is | An educational and advisory conversation with Dr. Chung | A medical visit with examination |
| Exam | None | External exam and usually an anoscopy at the first visit |
| Diagnosis | Dr. Chung explains what your symptoms most likely mean and what would confirm it | Confirmed on exam |
| Prescriptions and tests | Not provided through this service | Prescribed and ordered as needed |
| Procedures | Not possible; Dr. Chung explains which ones fit and what they involve | Many office procedures done the same day |
| Best for | Questions, second opinions, prevention plans, recovery guidance, deciding on next steps | Anything that needs a diagnosis, treatment, or a procedure |
| Cost | $125 per 15-minute block, self-pay | Billed to insurance where accepted |
| How to book | book.crsurgeryoc.com/virtual | book.crsurgeryoc.com or (714) 988-8690 |
Fifteen minutes goes quickly, so most patients book two blocks. Send any relevant records ahead of the call: colonoscopy reports, operative notes, pathology, or a photo if a lump or skin change is part of the question. Write your questions down in order of importance. Dr. Chung reads what you send before the call, which means the time is spent on answers rather than on catching up.
If you are in Orange County, an in-person visit is often the faster route to treatment, because Dr. Chung can examine you and handle many problems the same day. Many video patients later book an office visit once they know what to expect.
Dr. Chung sees patients at 30212 Tomas, Suite 365, Rancho Santa Margarita, CA 92688, off the 241 toll road in South Orange County. Patients come from Mission Viejo, Lake Forest, Irvine, Laguna Hills, Laguna Niguel, Aliso Viejo, San Juan Capistrano, Ladera Ranch, Trabuco Canyon, Santa Ana, and across Orange County. Most new patients are seen within days, and a first visit usually includes the exam, a plain-language explanation, and a treatment plan the same day.
Not ready for an in-person visit? Dr. Chung also offers online video consultations. Read what patients say on the reviews page.
No. Video consultations with Dr. Chung are educational and advisory. He reviews your symptoms and history, explains what is most likely going on, and lays out practical next steps and options. He does not prescribe medication, order tests, or provide emergency care through this service. When an in-person exam or procedure is needed, he explains why and how to arrange it.
Yes. Because the service is educational and advisory rather than a medical visit, patients join from across the United States and internationally. If treatment is needed, Dr. Chung can help you decide whether to see a local specialist or travel to Orange County.
Fifteen minutes is enough for a single focused question. Most patients book 30 minutes, which allows time to review history, habits, and options. Second opinions with records to review, or multiple concerns, usually fit best in 45 to 60 minutes.
Consultations are $125 per 15-minute block, from $125 for 15 minutes to $500 for 60 minutes, paid in advance to reserve the slot. The service is self-pay and is not billed to insurance. Some HSA and FSA plans reimburse it; check with your plan.
No exam is required. This is a conversation. If a lump, skin change, or wound is part of your question, you may send a photo ahead of the call if you are comfortable doing so, but it is never required.
Dr. Chung tells you what he would recommend and why. If you are in Orange County, you can book an office visit directly and the video consult counts as the start of that relationship. If you are elsewhere, he explains what to ask a local colorectal surgeon so you can advocate for the right treatment.
Email the office as early as possible. Cut-off times and any fees are set out in the consultation agreement you sign when booking.
Begin the booking process, choose your time blocks, and share three appointment options. We'll confirm your slot, send the video link, and see you soon, so you can get answers and relief faster.
Book a virtual consult Call (714) 988-8690
Prompt diagnosis and treatment greatly improve colorectal cancer outcomes. Call Dr. Albert Chung’s colorectal clinic in Orange County.
